Personal Support Worker

FULL JOB DESCRIPTION

About us

Durham University is a globally recognised centre of educational excellence with a strong commitment to equality, diversity, and inclusion. Set within a historic collegiate environment, the University values its people and provides a supportive, inclusive workplace where individuals can contribute their skills, grow professionally, and make a meaningful impact within the wider community.

 

Employer: Durham University

Position: Personal Support Worker

Salary: £9,366.51 – £10,415.31 per year

Job Type: Part-time, Fixed-term contract (2 years)

Location: Durham (Hybrid)

 

What We Offer:

• Flexible hybrid working arrangements
• Supportive and inclusive working environment
• Opportunities for training, learning, and professional development
• The chance to contribute directly to Equality, Diversity and Inclusion (EDI) initiatives
• A role with real purpose, supporting accessibility and inclusion at work

Other Benefits:

• 27 days annual leave + public holidays and customary days (pro rata)
• Generous pension scheme
• Cycle to Work scheme
• Staff discounts via the University benefits portal
• Discounted gym and sports facility membership
• 24/7 Employee Assistance Programme
• Family-friendly policies and on-site nursery access

Your Role Will Include:

As a Personal Support Worker, you will:

• Provide tailored administrative support to a member of staff with sight loss
• Attend meetings and take accurate, detailed notes
• Read, summarise, and convert documents into accessible formats
• Assist with data entry and document management
• Use digital tools such as Microsoft Word, Excel, and SharePoint
• Travel between University sites to provide in-person support when required
• Work closely with the Equality, Diversity and Inclusion team
• Adapt working patterns to meet the needs of the colleague you support

What We’re Looking For:

• Five GCSEs (Grade C/Level 4 or above) including English and Maths, or equivalent experience
• Experience working in a busy office or administrative environment
• Strong time management and ability to meet deadlines under pressure
• Excellent spoken and written English communication skills
• Confident use of Microsoft 365 tools (Word, Excel, SharePoint)
• Willingness to undertake training to support individuals with sight loss
• High level of professionalism, discretion, and empathy
• Commitment to continuous professional development and teamwork

 

This is a highly rewarding, people-centred role where your work directly supports inclusion, accessibility, and equality in the workplace. If you’re organised, compassionate, and motivated to make a real difference while working flexibly in a world-class academic environment, this Personal Support Worker role at Durham University offers purpose, balance, and long-term personal growth.

 

Benefits

• Annual leave
• Employee discount
• Company pension
• Cycle to work scheme

 

 

APPLICATION PROCESS

If you’re interested in this role,CLICK HERE and apply now!