FULL JOB DESCRIPTION
About us
The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy in the UK. Within its Counter Fraud, Compliance and Debt (CFCD) directorate, DWP works to reduce fraud, error, and debt to protect public funds. This role offers meaningful public service work, professional development, and a strong focus on work–life balance.
Employer: Department for Work and Pensions
Position: Fraud Officer
Salary: £32,137 per year
Job Type: Permanent, Full-time
Work location: Pontefract (Hybrid – minimum 60% office-based after training)
What We Offer:
- Competitive Civil Service salary and pension scheme
- Flexible working patterns (flexi-time, job share, compressed hours)
- Funded learning, development, and recognised qualifications
- Clear progression within the Civil Service
- Supportive, inclusive, and diverse working environment
Other Benefits:
- Generous annual leave (23 days rising to 30 days + public holidays)
- Civil Service Defined Benefit Pension
- Cycle to Work scheme & interest-free season ticket loans
- Employee discount scheme
- Employee Assistance Programme (mental health & wellbeing support)
- Family-friendly policies (enhanced maternity & parental leave)
- Access to professional networks and wellbeing groups
Your Role Will Include:
As a Fraud Officer, you will:
- Conduct detailed fraud investigations via interviews (phone & in-person)
- Gather, analyse, and scrutinise evidence to identify fraud or errors
- Reassess benefit claims and recommend corrective actions
- Ensure compliance with DWP policies and operational standards
- Work with internal teams and external partners to raise fraud awareness
- Manage complex cases while handling sensitive information securely
- Prioritise workloads effectively in a fast-paced environment
What We’re Looking For:
- Strong communication, presentation, and leadership skills
- Excellent attention to detail and ability to spot inconsistencies
- Confident decision-making and organisational skills
- Ability to work independently and collaboratively
- Professional handling of sensitive or challenging situations
- Willingness to travel when required
- Commitment to achieving Government Counter Fraud Profession (GCFP) Practitioner-level membership
This is a high-impact public service role where your work directly protects public funds and strengthens trust in the benefits system. If you’re analytical, confident, and motivated to make a real difference—while enjoying flexibility, security, and long-term career growth—this Fraud Officer role at DWP is an outstanding opportunity to step into.
Further information
Appointment to the Civil Service is governed by the Civil Service CommissionÂ’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK.
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission
APPLICATION PROCESS
If you’re interested in this role, CLICK HERE and apply now!