FULL JOB DESCRIPTION
About us
The Moses/Weitzman Health System is a global leader dedicated to improving healthcare for underserved and diverse populations. Serving over 150,000 primary care patients in Connecticut and supporting access to specialty care for more than 2.5 million individuals across the U.S., the system focuses on education, research, and innovative solutions that strengthen safety-net providers. With programs centered on social justice, environmental health, and health equity, MWHS continues to build a future of accessible, high-quality care inspired by the legacies of Lillian Reba Moses and Gerard Weitzman.
Employer: Moses / Weitzman Health System
Position: Call Center Specialist
Salary: $21.00 Per Hour
Job Type: Part-time
Work location: Connecticut, USA
What We Offer:
- Part-time Call Center Specialist position
- ‎Competitive pay at $21.00 per hour
- ‎Remote work opportunity (U.S. only, territories excluded)
- ‎Full-time paid training
- ‎Opportunity to work with a mission-driven organization known for innovation and impact
Other Benefits:
- ‎Work from home (with reliable high-speed internet)
- ‎Join a respected system recognized for education, equity, and care for underserved communities
- ‎Grow within a supportive, progressive, and nationally accredited healthcare environment
Your Role Will Include:
As a Call Center Specialist, you will:
- ‎Deliver consistent, high-quality customer service to patients and internal staff
- ‎Take ownership of each call to enhance patient experience
- ‎Schedule appointments and manage electronic message routing to clinical teams
- ‎Respond to medication refill questions and general inquiries
- ‎Demonstrate accuracy in data entry and understanding of insurance billing
- ‎Maintain confidentiality and uphold top-tier service standards
- ‎Continuously build your job-specific competencies
- ‎Perform additional duties as assigned
- ‎Work scheduled hours in Eastern Standard Time
What We’re Looking For:
Required:
-
- ‎Bilingual (English & Spanish)
- ‎Associate’s Degree OR Medical Assistant Certification + 1 year experience
- ‎Call Center or high-volume phone system experience
- ‎Electronic appointment scheduling experience
- ‎Strong customer service background
- ‎Excellent verbal communication
- ‎Ability to multitask
- ‎Problem-solving and critical-thinking skills
- ‎Must live and work in the U.S. (territories excluded)
- ‎Access to reliable, high-speed internet
This role puts you at the heart of a mission-driven healthcare system making real change for underserved communities. If you’re passionate about helping others, thrive in fast-paced environments, and want to grow with a respected, nationally recognized organization — this is your chance to make meaningful impact, one call at a time.
Required – Bilingual required ( English & Spanish)
Required: Associate’s Degree OR Medical Assistant Certification + 1 Year Experience
APPLICATION PROCESS
If you’re interested in this role, VISIT THE OFFICIAL WEBSITE and apply now!