Business Support Officer

FULL JOB DESCRIPTION

About Us

Westminster City Council Children’s Services is dedicated to supporting vulnerable children and young people across Westminster and the Royal Borough of Kensington and Chelsea. The department is committed to providing professional, compassionate, and responsive services, ensuring statutory responsibilities are met and families receive timely, high-quality support.

The council promotes equality, diversity, and inclusion in all areas of work, encourages flexible and agile working, and supports Care Leavers and staff with disabilities through guaranteed interview schemes and reasonable workplace adjustments.

‎

Employer: Westminster City Council

Position: Business Support Officer 

Salary: £34,359 – £37,509 per year

Job Type: Permanent

Work location: Westminster, London, UK

‎

What We Offer:

• Inclusive, supportive workplace that values diversity and wellbeing
• Flexible and agile working arrangements
• Opportunities for professional development and career growth
• Chance to contribute directly to safeguarding and improving outcomes for children
• Work within a highly structured and professional team environment

Other Benefits:

• Exposure to statutory processes and Looked After Children review administration
• Training and guidance in safeguarding and quality assurance practices
• Working in an environment that supports Care Leavers and promotes staff wellbeing
• Use of modern IT systems and database management tools

Your Role Will Include:

• Providing administrative support to the Independent Review team
• Acting as a central point of contact, managing emails and telephone enquiries promptly
• Supporting the administration of Looked After Children (LAC) reviews, including diary coordination, invitations, consultation documents, and reporting
• Maintaining accurate databases and tracking systems to ensure statutory compliance
• Producing performance and activity reports for managers
• Assisting with other SRQA service administration, including LADO support and Child Protection Conferences
• Taking ownership of self-contained projects and additional duties as directed by line manager
• Ensuring confidentiality, attention to detail, and statutory deadlines are consistently met

What We Are Looking For:

• Experience in a business support role, preferably within a Local Authority or similar environment
• Strong administrative skills, including accurate record-keeping and minute-taking
• Confident use of IT packages: Microsoft Word, Excel, PowerPoint, Outlook, and database systems (e.g., Mosaic)
• Organised, flexible, and able to manage competing priorities independently
• Knowledge of legislation relating to Looked After Children and statutory review processes is desirable
• Professional, discreet, and capable of maintaining confidentiality
• Strong verbal and written communication skills

‎

This is an excellent opportunity to make a meaningful contribution to the safeguarding of children and young people in Westminster. By providing critical administrative support, you’ll help ensure that statutory processes run smoothly, enabling frontline staff to deliver timely and effective care. If you are organised, proactive, and committed to making a difference, this role places you at the heart of vital children’s services work.

‎

Work Location: In person 

‎

APPLICATION PROCESS

If you’re interested in this role, CLICK HERE and apply now!