Admin Officer

FULL JOB DESCRIPTION

About us

HM Courts & Tribunals Service (HMCTS) is responsible for administering criminal, civil, and family courts and tribunals across England and Wales. Our work supports individuals, families, and businesses at critical moments in their lives by ensuring access to justice. As part of the Ministry of Justice, we are committed to public service, fairness, and making a meaningful difference in society.

 

Employer: HM Courts and Tribunals Service

Position: Admin Officer 

Salary: £25,582 a year 

Job Type: Part-time/Full-time 

Work location: Salisbury, United Kingdom 

 

What We Offer:

• ‎A permanent, customer-facing role within the UK Civil Service
• ‎Full-time working hours of 37 hours per week
• ‎Flexible working options, including part-time and job-sharing (subject to business needs)
• ‎A structured and supportive working environment
• ‎Opportunities to build a purposeful career in public service

Other Benefits:

• Salary of £25,582 per annum
• ‎Civil Service Defined Benefit Pension with 28.97% employer contribution
• ‎Annual leave and public holidays
• ‎Season Ticket Advance‎
• ‎Access to continuous learning and development
• ‎Inclusive, diverse, and supportive workplace culture
• ‎Security and stability associated with Civil Service employment

Your Role Will Include:

‎As an Admin Officer, you will play a vital role in keeping the justice system running smoothly. Working as part of a team, you will support court operations by progressing cases and providing high-quality administrative and customer service support.

‎Your responsibilities will include:

• ‎Preparing court papers and case files
• ‎Creating, updating, and maintaining accurate records on internal systems
• ‎Resulting court outcomes correctly and efficiently
• ‎Verifying documents, claims, and records against set procedures
• ‎Communicating with court users, judiciary members, legal professionals, and external agencies
• ‎Supporting front-of-house duties and assisting with courtroom operations when required

What We’re Looking For:

‎We are seeking individuals who are:

• ‎Friendly, professional, and customer-focused
• ‎Strong communicators with good written and verbal skills
• ‎Highly organised with excellent attention to detail
• ‎Comfortable working in a fast-paced, office-based environment
• ‎Confident using IT systems and adapting to new software
• ‎Committed to public service and delivering a quality service
• ‎Previous experience in administration, customer service, and data handling is highly valuable.

 

‎If you’re passionate about public service and want a career with real purpose, this is your opportunity to make an impact. As an Admin Officer at HMCTS, you won’t just be doing a job — you’ll be helping keep justice moving for people who truly need it. Join a respected organisation, build valuable skills, and be proud of the difference you make every day.

 

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : SSCL Recruitment Enquiries Team

Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Telephone : 0345 241 5359

Recruitment team

Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

https://jobs.justice.gov.uk/careers/JobDetail/12784?entityId=12784

 

APPLICATION PROCESS

If you’re interested in this role, CLICK HERE and apply now!