Virtual Customer Account Representative (Entry Level)

FULL JOB DESCRIPTION

 Summary
We are seeking a dynamic and motivated Customer Service Account Representative to join our team! In this energetic role, you will be the vital link between our company and our valued clients, delivering exceptional service while managing key accounts. Your enthusiasm for building relationships, combined with your strong sales and management skills, will drive customer satisfaction and business growth. This position offers an exciting opportunity to develop your expertise in B2B sales, territory management, and account development within a fast-paced environment. If you thrive on engaging with clients, generating leads, and providing innovative solutions, this is the perfect role for you!

Employer: Amrep Quality Management Services

Position: Virtual Customer Account Representative (Entry Level)

Salary: $5,000.00 – $6,000.00 per month

Job Type:   Full time

Work location: Remote

Duties

• Serve as the primary point of contact for assigned client accounts, ensuring their needs are met with professionalism and efficiency
• Conduct proactive outreach through cold calling, follow-up emails, and face-to-face meetings to generate new business opportunities and expand existing accounts
• Manage territory sales by identifying potential clients and developing strategic plans to increase market share
• Utilize CRM software such as Salesforce to track customer interactions, sales pipelines, and account activity for accurate reporting and analysis
• Present product demos and technical sales presentations to clients, highlighting features that meet their specific needs
• Upsell additional products or services to maximize account value while maintaining excellent customer service standards
• Negotiate contracts and terms with clients to secure mutually beneficial agreements
• Collaborate with marketing teams to develop targeted campaigns that support lead generation and business development efforts
• Provide ongoing account management by analyzing client data, forecasting sales trends, and recommending tailored solutions
• Support management in developing territory plans, setting sales goals, and executing strategies for growth

Requirements

• Proven experience in outside sales, B2B sales, or account management within a technical or retail environment
• Strong understanding of territory management, lead generation techniques, and direct sales strategies
• Proficiency in CRM software such as Salesforce or similar platforms for managing customer relationships and sales data
• Excellent negotiation skills coupled with the ability to conduct compelling product demos and technical presentations
• Demonstrated success in cold calling, inside sales, and retail sales environments
• Analytical skills to assess market trends, customer needs, and product performance for strategic planning
• Ability to manage multiple accounts efficiently while delivering outstanding customer service
• Experience in marketing collaboration and upselling techniques to maximize revenue opportunities
• Strong communication skills with the ability to build rapport quickly and foster long-term client relationships
• A proactive mindset with a passion for business development, management, and territory expansion

Join us as a Customer Service Account Representative where your energy fuels growth! Bring your expertise in B2B sales, territory management, and technical solutions to a vibrant team dedicated to excellence. We value innovation, teamwork, and a relentless drive to succeed—are you ready to make an impact?

APPLICATION PROCESS

If you’re interested in this role, CLICK HERE and apply now!